Returns & Refunds
Please note due to Covid-19 restrictions in different states, replacements, returns, installations are subject to availability.
Our Return policies for Fitness Equipment are similar to that of any leading online marketplace and website in India. Returns for fitness equipment are allowed only in case of defective/damaged product.
Items are returnable if you’ve received the item in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product page of www.imfitindia.com.
In case of a defective/damaged product, please call or Contact us on our WhatsApp number 9872648433. We would request you to share 45-60 seconds video on WhatsApp Number.
Our Team will help you by providing the spare/replacement part free of cost or schedule a technician visit or inspection/repair (wherever possible). In case we are unable to resolve the issue as per your expectation then we would offer the option of either replacement or refund.
Sometimes, products may not be eligible for return in some cases - such as buyer’s remorse or incorrect model or color of product ordered or completely wrong product ordered.
Orders once placed cannot be cancelled or refunded if they have been already dispatched since these are all heavy fitness equipment and require special packaging and transportation.
Once the order is place, our executive will call you for order confirmation. Any cancellation after order confirmation, will result in 10-20% cancellation charges before a refund is made to the client.
Fitness equipment is expensive equipment, and we strongly urge you to do thorough research before ordering. You can call or WhatsApp us on 9872648433 for any query/concern and purchase from us only when you are 100% satisfied!